New — tryorbell now answers in 32 languages and transfers mid-call. Read the release note →
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Product · 24 June 2026 · 4 min read

tryorbell now answers in 32 languages

From today tryorbell answers in thirty-two languages, up from twenty-one. The new eleven are Polish, Czech, Greek, Romanian, Hungarian, Danish, Norwegian, Finnish, Hebrew, Thai and Vietnamese.

The interesting part is not the count. It is that the caller never has to declare which one they want.

No menu, no transfer

The old way to serve a multilingual customer base is a phone tree: press 1 for English, press 2 for Spanish. It works badly for the exact people it is meant to help — someone calling a clinic in pain does not want to navigate a menu in a language they are not fluent in.

tryorbell identifies the language within the first spoken sentence, usually inside 900 milliseconds, and continues in it. If the caller switches mid-call, so does tryorbell. Your transcript still arrives in whatever language you set for your dashboard.

What changed underneath

  • Language identification moved from a separate model to the same pass as transcription, cutting about 400ms from the start of the reply.
  • Each language now has its own pronunciation dictionary for your business's own vocabulary — staff names, procedures, product names — so a Finnish caller hears the dentist's name pronounced correctly.
  • Booking confirmations, SMS templates and reminder calls follow the language of the original call rather than the account default.

What is still hard

Heavy regional dialect remains the weak point. tryorbell asks the caller to repeat themselves rather than guessing, and every one of those moments is logged in your dashboard under clarification requested so you can see whether it is a pattern or a one-off.

Nothing needs enabling. All thirty-two are on for every plan, including Single Chair, from today.


Published 24 June 2026 · Back to the newsroom

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